Frequently Asked Questions

You can see your balance anytime on your accounts dashboard on the main page of the investing platform.

You will get an automatic notification once we process the funds. You can always check your transaction history or account balance.

Deposits and withdrawals are available at any time. Ensure your funds are not in an ongoing trade before withdrawing. The available amount is shown in your dashboard.

Visit the Forgot Password page, enter your registered email address and click the Reset button. You will receive a reset link by email.

You can withdraw the full amount of your account balance minus any funds currently being used for active investments.

Yes. We use bank-grade encryption and security protocols to protect all user funds and personal information.